Unfortunately as of the 1st January 2021 we are no longer able to sell cosmetic products to the EU. As Northern Ireland are still following EU cosmetic regulations and we do not have a responsible person there, it also means that we cannot sell to NI. We are very sorry to our customers residing there, however this is out of our control.

Our products should not be exported out of the UK, as they will not be covered with our assessors or insurers. Doing so will be at your own risk.

Returns

If you need to return a product to us, please get in touch and we will be happy to advise you how best to proceed.
Please don’t send anything before contacting us.

If you have changed your mind, return postage costs will be payable by the customer and products must be returned unused, unopened and undamaged. 

Contact us via:

Facebook: 

Relax In Style

 

Email:

sales@relaxinstyle.co.uk

 

Post:

Relax In Style

1 Park Field

Ryton

Tyne & Wear

NE40 3RJ

 

Phone:

07506912729

 

Damaged Goods

If the products that you receive are damaged or faulty or do not match the description given at the time of the sale of those products, please ensure you return them to us within 21 days of receiving them. In this case, you will be offered an exchange or a full refund, after we have received the returned products. In the event of damaged or faulty products or products that do not correspond to the description given at the time of sale, we will pay for additional postage costs.

Whoopsie bombs are not eligible for refunds.

Nothing in these Terms and Conditions affects your statutory rights as a consumer.

 

Payment and Ordering Information

Payment can be made by direct bank transfer, credit or debit card or paypal.

If paying by bank transfer, please include your order number as a reference, you will receive this via email after you have placed your order. Payment must be made within 24 hours or orders will be cancelled. Payee name is either Danielle Hynes or Lisa Newson.

Orders will not be posted until funds have cleared in our account.

Shipping prices are based on weight. Local pick up is available. If you choose local pick up, please get in touch to arrange collection. Please do not show up prior to an arrangement.